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“We have worked with Diana and Lourdes for over 10 years now and to us they are family. They understand how we work, how we think and they act as one of us. With them on our side in Spain, we have made formidable inroads in a very competitive market. They are one of our best sales teams.”


Mr. Rajeev Kohli – Joint Managing Director – April 2015

I have worked with Diana and Lourdes for the last year, they have excellent customer relationships and a firm grip on what is required to succeed in the Spanish market. I am very comfortable that our Hotels are in safe hands.


Mrs. Lisa Balsom – Director of  Marketing, Europe and Middle East – December 2017

“With their strong relationship with key industry and media players, Lourdes & Diana deliver effective programs & initiatives to our Inbound Agency aimed at a High-End clientele. They bring us creative solutions, increase our distribution channels and offer tactical opportunities to us. Their passion, commitment and high level expertise make our partnership a successful and fruitful one.”


Mrs. Karine Villa – Product & Quality Manager – December 2017

“CTS choose Bitacora’s for the professionalism of its Director and staffs. We have been working with Lourdes for over 5 years on numerous sale calls, trade shows and Fam trips. The service given is top-notch, great knowledge of the market and wide portfolio of clients. We thank them for our increase in market share, great job and commitment given daily.”


Mr. Eric Renard – Head of Marketing – May 2011 (Represented until May 2013)

“I have personally known both Lourdes and Diana since about 15 years now, and have used them to represent the previous companies I was working for and the current where I am today. Until now, Bitacoras has always proved to be THE representation company that is the most reliable and professional one. Thanks to Bitacoras, I have managed to increase my market share on the Spanish market. This is due to their seriousness, their positive attitude and also to the excellent reputation that they have in the trade. The Bitacoras team is extremely efficient in the sense that they take into account all the specificities of our business, guiding us in the right way, communicating regular with our clients and our team, and also assisting in problem solving. Working with Bitacoras has not only gained the confidence of our team members but also their friendship and respect. This allows me personally and SEGA Tours to recommend Bitacoras as a reliable and professional partner.”


Mrs. Isla de Casanove – Senior Manager Business Development – Feb 2018